When it comes to your home's plumbing and sewer system, you'll want to make sure you hire the right sewer services for the job. According to the EPA, a family of four can use up to 400 gallons of water per day. If your family uses its fair share of water, the time will eventually come when you need expert sewer services. However, with so many options, how do you know who to depend on? Keep reading to learn eight secrets to know about hiring quality services.

1. Look for Experience and Certification

One of the most important factors when hiring sewer services is making sure the company has extensive experience and all the proper certifications. You'll want to find out how long they've been in business and what specific training and certifications their technicians hold. An experienced, certified company will give you the peace of mind of knowing they can correctly diagnose and fix any sewer or drain problems.

2. Ask About Equipment

The right equipment can make a big difference in the quality of work performed by sewer services. Be sure to ask which types of video inspection tools they have for diagnosing drain and sewer line problems. The latest sewer cameras provide crisp, high-resolution images to pinpoint any issues. Up-to-date, commercial-grade equipment will enable faster, more effective sewer repairs.

3. Compare Pricing

When researching sewer services, be sure to get estimates and compare pricing from at least three providers. Beware of prices that seem too good to be true, as that may indicate cut corners or shoddy workmanship. On the other hand, the most expensive option doesn't necessarily mean the best quality. Look for fair, competitive pricing from a reputable company. Get a detailed breakdown of all charges so there are no surprises.

4. Ask About Response Time

If you ever experience a sewer backup or clogged drain, you'll want help to arrive as soon as possible. Be sure to ask each company about their average emergency response times. Many reputable sewer services offer 24/7 emergency services and can have a technician at your home quickly to address problems when you need them most. Slow response times can allow wastewater backups and flooding to worsen, so prompt service is essential.

5. Check Reviews and References

One of the best ways to evaluate sewer services is to check reviews from past customers. Look for ratings and testimonials on their website and social media pages. You can also request references from recent residential or commercial clients. Positive reviews indicate quality work and good customer service. Pay attention to any negative reviews as well. How a company responds and remedies complaints can tell you a lot about its reliability.

6. Look for Ongoing Training

Any quality sewer service will be dedicated to providing you with the best technicians possible. That means investing time to continually improve their skills with training. Sewer work is a challenging trade that takes a lifetime to master. Any sewer service worth your money will recognize this fact and will dedicate its resources to building the best team it can offer.

7. Watch Out for Cut Corners

Tree roots are one of the most common causes of sewer line clogs and damage. Be wary of any sewer company that tries to cut corners by simply jetting away root blockages without addressing the source. Severing roots will only provide temporary relief before they grow back and obstruct pipes again. Quality sewer repair means addressing problems at their source.

8. Consider Full-Service Providers

It can be a pain to spend time calling a variety of different companies to address separate aspects of your home's plumbing. However, you'll be glad to know this isn't necessary when you turn to the right sewer services! Rather than contacting separate plumbers, drain specialists, and sewer contractors, consider hiring a full-service company that provides all these services. Choose a professional plumbing and drain cleaning company that also offers complete sewer repairs and replacements. Working with one reliable provider streamlines scheduling and coordination.

By keeping these insider tips in mind, you can feel confident hiring the right sewer services for your home or business. Taking the time to research providers, asking the right questions, and checking reviews will help you avoid poor service or shoddy repairs. With the right sewer contractor, you can rely on prompt, high-quality services to keep your plumbing and drains running smoothly. Call Roto-Rooter Of Eastern Idaho now if you're ready to hire expert sewer services for your home.