When it comes to maintaining your septic system, making sure you choose the right septic company is crucial. Your home's plumbing and septic system are pivotal to its overall health, and mistakes can be costly and unpleasant. To help guide you through this process, we've curated a list of essential questions you should ask any septic company to help you make an informed decision when you need drain servicing, septic tank maintenance, or any other service.

1. What Is Your Experience and Track Record?

Experience matters when it comes to septic services. A company that has been in business for several years will likely have encountered various issues and scenarios and handled them effectively. Ask the company for client testimonials or case studies to get a sense of their track record and reliability. Companies with a good number of successful projects under their belt often provide more dependable services.

Our family-owned team at Roto-Rooter Of Eastern Idaho has been serving the local community since 1977, so we have decades of experience in providing reliable septic services. Our track record speaks for itself, with numerous satisfied customers and successful projects completed over the years.

2. Are You Certified?

It's important to ensure the septic technicians who work on your property are highly trained individuals. Certifications demonstrate that the technicians have received proper training and are equipped to handle septic system issues effectively. Look for companies that employ certified professionals to ensure quality service and peace of mind.

At Roto-Rooter Of Eastern Idaho, our technicians also attend ongoing training to ensure they're up to date on industry standards and ready to deliver optimal results every time. You should always look for companies that prioritize ongoing education and certification for their technicians to guarantee the best possible service for your septic system needs.

3. What Services Do You Offer?

As you likely know, it's important to ensure that the company you choose offers a comprehensive range of services that meet your specific needs. Did you know that the septic, drain, and sewer cleaning service market size was worth $6.5 billion in 2022 alone, according to IBIS World? This vast market encompasses various services such as septic tank pumping, inspections, repairs, and installations.

At Roto-Rooter Of Eastern Idaho, we offer a wide variety of specialties, from drain servicing to sewer line replacement. To learn more about our many services, give us a call today. We're happy to answer any of your questions about our services or your plumbing and septic systems at any time.

4. Do You Offer Emergency Services?

Unfortunately, plumbing septic system issues can arise unexpectedly and sometimes require immediate attention. It's critical to know if the company provides 24/7 emergency services. Quick response times can make a significant difference in mitigating damages and preventing further issues. Establishing this before you find yourself in an emergency will save you time and stress. We offer 24/7 emergency assistance for our community because we know how important it is to address urgent plumbing issues promptly. Our team is always ready to help whenever you need us.

5. What Are Your Pricing and Payment Terms?

Before deciding on a local septic company for your property, make sure you understand the provider's pricing structure and payment terms. Transparent pricing helps you budget better and prevents any hidden costs from catching you off guard. Ask for a detailed quote and inquire about financing options or payment plans if the service scope is large. Clear communication about costs fosters a trustworthy relationship between you and the service provider.

Finding the ideal septic company near you requires careful consideration as well as asking the right questions. From verifying their experience to understanding their service range, emergency response capability, and pricing, these questions will help you evaluate the company’s suitability for your needs. By doing your due diligence, you can ensure that your septic system is well-maintained and problem-free, saving you from potential future headaches. If you're looking for expert assistance in East Idaho, be sure to contact Roto-Rooter Of Eastern Idaho today to learn more about our services. You can reach us by calling (208) 714-4185 or by filling out our online contact form to hear back from our team shortly.